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Warranty Information

Standard Projector Warranty:

All BOXLIGHT projectors come with a three-year parts and labor warranty. BOXLIGHT warrants the products manufactured by BOXLIGHT are free from defects in materials and workmanship under normal use during the term of the warranty. The warranty covers parts and labor only, and does not include lamps or accessories.

Standard Lamp Warranty:

BOXLIGHT Inc. warranties lamps for 90 days or 500 hours, whichever comes first, from date of original shipment from BOXLIGHT Inc., or proof presented of shipment from dealer showing tracking information with weight or packing slip presented. This applies to lamp sales either as part of a projector, or sold separately.

Projector Extended Warranty:

BOXLIGHT Extended Warranty gives you peace of mind by extending the original warranty for an additional 1, 2, or 3 years. The warranty covers parts and labor only, and does not include lamps or accessories.
  • 1 year (4 year total) extended projector warranty $229 MSRP
  • 2 year (5 year total) extended projector warranty $359 MSRP
  • 3 year (6 year total) extended projector warranty $499 MSRP

Extended Lamp Warranty:

BOXLIGHT’s Lamp Warranty extends the standard 90 day (or 500 hours warranty) to 1, 2 or 3 years depending on Lamp Warranty purchased. Customer is limited to a maximum of two (2) lamp replacements during the contract period. BOXLIGHT may require a unit to be sent in for repair or evaluation when multiple lamp claims are exercised within a shortened period. The warranty covers projector lamps and any possible defective parts causing premature lamp failure.
  • 1 year extended lamp warranty $225 MSRP
  • 2 year extended lamp warranty $275 MSRP
  • 3 year extended lamp warranty $350 MSRP
  • Product Warranty Statement

LAMPS for LIFE:

"LAMPS for LIFE Warranty Program" provides a free replacement lamp for the life of the projector. Customer must send in failed lamp in order to receive replacement lamp. Customer is responsible for the shipping cost to and from. Prior to exchange of third lamp within "LAMPS for LIFE," BOXLIGHT may require an evaluation of your projector. This is to ensure premature failure is not a result of any other failed component and to provide any necessary cleaning of your equipment.

Excessive lamp use of more than 12 hours a day will void "LAMPS for LIFE" warranty. If projector is used in a smoke filled or other high pollutant environment, the projector must be equipped and operated with a harsh environment filter to be eligible for "LAMPS for LIFE." Terms and conditions state the lamp filter must be changed every 6 months and cleaned as necessary based on operating environment, end user must follow all other maintenance and operating procedures. Any lamp failure caused by accident, abuse, or failure to follow all maintenance and operating conditions is not covered under "LAMPS for LIFE." During the first 90 days of purchase of projector or purchase of new lamp, lamp is covered under Standard Lamp Warranty. "LAMPS for LIFE" is subject to all terms, limitations and exclusions set forth in the limited warranty statement for the associated product.

Lamps for Life information