Warranty Information

 

STANDARD PROJECTOR WARRANTY:

All BOXLIGHT projectors come with a three-year parts and labor warranty. BOXLIGHT warrants the products manufactured by BOXLIGHT are free from defects in materials and workmanship under normal use during the term of the warranty. The warranty covers parts and labor only, and does not include lamps or accessories.

 

STANDARD LAMP WARRANTIES:

BOXLIGHT Inc. warranties lamps for 90 days or 500 hours, whichever comes first, from date of original shipment from BOXLIGHT Inc., or proof presented of shipment from dealer showing tracking information with weight or packing slip presented. This applies to lamp sales either as part of a projector, or sold separately. 

 

Projector EXTENDED WARRANTY:

BOXLIGHT Extended Warranty gives you peace of mind by extending the original warranty for

an additional 1, 2, or 3 years. The warranty covers parts and labor only, and does not include lamps or accessories.

·                     1 year (4 year total) extended projector warranty $229 MSRP

·                     2 year (5 year total) extended projector warranty $359 MSRP

·                     3 year (6 year total) extended projector warranty $499 MSRP

EXTENDED LAMP WARRANTY:

BOXLIGHT’s Lamp Warranty extends the standard 90 day (or 500 hours warranty) to 1, 2 or 3 years depending on Lamp Warranty purchased. Customer is limited to a maximum of two (2) lamp replacements during the contract period. BOXLIGHT may require a unit to be sent in for repair or evaluation when multiple lamp claims are exercised within a shortened period. The warranty covers projector lamps and any possible defective parts causing premature lamp failure. 

·                      1 year extended lamp warranty $225 MSRP

·                      2 year extended lamp warranty $275 MSRP

·                      3 year extended lamp warranty $350 MSRP

 

 LAMPS 4 LIFE:
"LAMPS 4 LIFE Warranty Program"
provides a free replacement lamp for the life of the projector. Customer must send in failed lamp in order to receive replacement lamp. Customer is responsible for the shipping cost. Prior to exchange of third lamp within "LAMPS 4 LIFE," BOXLIGHT may require an evaluation of your projector. This is to ensure premature failure is not a result of any other failed component and to provide any necessary cleaning of your equipment.

Excessive lamp use of more than 12 hours a day will void "LAMPS 4 LIFE" warranty. If projector is used in a smoke filled or other high pollutant environment, the projector must be equipped and operated with a harsh environment filter to be eligible for " LAMPS 4 LIFE." During the first 90 days of purchase of projector or purchase of new lamp, lamp is covered under Standard Lamp Warranty. "LAMPS 4 LIFE" is subject to all terms, limitations and exclusions set forth in the limited warranty statement for the associated product.

 TERMS AND CONDITIONS:

Extended Warranty: BOXLIGHT warrants the products manufactured by BOXLIGHT are free from defects in materials and workmanship under normal use during the term of the Extended Warranty period. The Extended Warranty term commences on the day the standard limited warranty ends. The Extended Warranty covers projectors only, and does not include lamps or accessories. Warranty covers parts and labor only. Extended warranties are transferable. This Extended Warranty is subject to all terms, limitations and exclusions set forth in the limited warranty statement for the associated product.

 

Extended Lamp: The Extended Lamp Warranty provides a total of 1 – 3 years of coverage on the lamp for your BOXLIGHT projector. Warranty coverage begins on the date of the original purchase of the lamp, whether purchased separately as a replacement, or as the original factory-installed lamp. Customer is limited to a maximum of two (2) lamp replacements during the contract period. Extended warranty is for parts only all labor and shipping charges are NOT included. This Extended Lamp Warranty is subject to all terms, limitations and exclusions set forth in the limited warranty statement for the associated product